CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Email us RenditionHairGroup@gmail.com
FAQ
How do I track my order?
Once your package has shipped, you will receive an email with your tracking number.
What are your delivery options?
Wigs By Shan currently offers:
First Class Shipping 3-7 Day Shipping
Priority 2 Day Shipping (Depending on location, may take 3 days)
Express 1 Day Shipping (Depending on location, may take 2 days
How do I return an item?
If you have an item you need to return, please email us:
RenditionHairGroup@gmail.com for further instructions on returning your package.
How can I contact your couriers?
Wigs By Shan currently uses United States Postal Service (USPS) for all package handling. You can call your local post office to track your page(s). 1 (800) 275-8777
Do you provide International delivery?
Wigs By Shan does ship internationally, however you will be responsible for any fees associated with your package entering your country.
What is your returns policy?
Due to sanitary purposes, all sales are final! Please email us with any questions or concerns with your unit and we'll do our best to resolve the issue.